Technical Support - Remote

JOB TITLE: Data Analyst
JOB LOCATION: Remote
WAGE RANGE*: 30 - 39/ hour W2
JOB NUMBER: 33862188 backfill for 31515129

REQUIRED EXPERIENCE:

• Bachelor Degree
• Excellent verbal and written English Communication Skills
• 2 years of experience as a business or data analyst preferred
• Experience with and knowledge of Microsoft applications
• Strong communication skills to ensure satisfaction of Gartner associates requesting support
• Basic SQL knowledge
• Attention to detail
• Ability to learn quickly
• Demonstrated ability to work independently and with little direction
• Ability to work effectively on multiple projects at the same time
• Excellent work ethic
• Education: • Bachelor's Degree in business, computer science, technology or related field.

JOB DESCRIPTION

This role will provide support for customer and business processes (including but not limited to Customer, Account and Enterprise data management) with focus on process improvement and addressing client/customer needs. The primary focus will be around maintaining the overall data quality and accuracy of our client data that's leveraged in dashboards, reporting and analysis throughout the enterprise. The Data Stewardship team is responsible for supporting all MDM queues and data quality reports for many different business units across Gartner. These queues and reports consist of contacts, accounts, and D&B/enterprise data. Our main objective is data quality across each domain and the alignment between contacts & accounts, and accounts and enterprises

Focus on identifying and correcting data quality issues within the MDM contact and account domains while curating data insights that will ultimately improve the value of data across Gartner
Monitor, process, and correct contact/account data by adhering to corporate data quality standards
Research questionable companies to identify missing or invalid company addresses
Perform changes across Gartner's systems upon discovery of existing duplicates or errors
Complete special projects as requested
Independently complete assignments with little to no oversight
Deliver all assignment work within quality standards and on time, often within tight deadlines

Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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