What are the responsibilities and job description for the Membership Associate position at The Ford Agency?
The Ford Agency is currently seeking an enthusiastic and motivated individual to join the successful and team-oriented membership department of a growing non-profit. The Membership Associate will maintain and build relationships and provide excellent customer service. This is a terrific opportunity for an individual with a solid foundation in association membership to join a collaborative team!
Responsibilities Include:
- Maintain relationships with current members
- Research and proactively connect with potential new members
- Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries
- Oversee the process for new member applications and renewals
- Collaborate with team members to create strategies for engagement and retention
- Identify trends to drive utilization and tailored support to members
Qualifications Include:
- Bachelor's Degree
- 1 years professional experience with membership sales, client management, customer service, fundraising or communications
- CRM, Salesforce, or data management experience a plus
- Superb written and verbal communication skills
- Excellent time management
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at www.ford-agency.com.
