Customer Service Representative (training onsite then mostly remote)

Customer Service Representative – Accounting Team

• Monsey, NY 10952 Office - Onsite training then role moves to mostly remote (onsite 1x per month after for meetings)
• Training usually lasts less than 1 week

Pay Rate: $20 per hour W2

Duration: temp to perm; 6 months to start

Schedule: M-F, 40 hours per week

·         Assist clients as needed with questions about invoices, payments, services provided or other assistance as needed

·         Maintain positive billing relationships with clients

·         Reach out to clients with outstanding balances

·         Assist with other Accounting Department functions as needed

Qualifications

·         Customer service or bookkeeping or billing experience

·         Strong communication and documentation skills, ability to follow up and maintain relationships with clients

·         Basic Excel and other Microsoft programs

·         High School Diploma required