What are the responsibilities and job description for the Insurance Customer Service Representative position at The Peeples Insurance Agency?
Job Description
Position Overview
The Peeples Insurance Agency is seeking a Customer Service Representative with a 4-40 license to join our team. If you are not licensed, you will have the opportunity to learn on the job and obtain license. We are a very busy agency and if you thrive in a fast-paced environment, you will love working in our office. If you have a passion for helping others and an interest in building your career with a local small business, this is the perfect opportunity for you!
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service includes responding to inquiries regarding policy renewals, coverages, policy changes, transfers, claim submissions, and billing.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Servicing new business files in order to maintain policies- sending trailing documents to the insurance carriers, collecting payments, requesting required documents
As a Team Member, you will receive... Hourly, Overtime, and Monthly Bonus
- Benefits
- Growth Potential & Opportunity for Advancement
- Paid Licensing, Training, and Continuing Education
Requirements for Customer Service Representative duties are preferred but will train the right candidate.
- Dedicated to customer service and driven to fulfill customers’ needs
- Professional phone etiquette
- Ability to multi-task
- Ability to effectively relate to a customer
- High level of dependability
- Strong computer and typing skills
- Excellent verbal and written communication/interpersonal skills
- Bilingual Candidates Welcome
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Ability to Commute:
- Sarasota, FL 34241 (Required)
Work Location: In person
Salary : $20 - $23