Volunteer Coordinator

Job Title: Volunteer Coordinator

FLSA Status: Full Time - non-exempt
Reports to: Community Relations Directors

Schedule: Full-Time Hourly
Supervises: N/A

Rate of Pay: $22.51- $26.25 per hour

Closing Date: 3/28/2025

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

The Volunteer Coordinator is a full-time, hourly position to recruit, train, schedule and manage volunteers for The Salvation Army Colorado Springs Corps.

Duties and Responsibilities

The Volunteer Coordinator will:

• Manage Volunteer Management Software (VMS) and volunteer database
• Recruit, screen, train, schedule, and oversee volunteers for day-to-day operations as needed by department heads and for special events, and reassign volunteers if necessary
• Collaborate with staff members to adapt existing volunteer opportunities and develop new opportunities to meet changing needs and increase volunteerism each year
• Maintain effective communication and response with local businesses/agencies involving volunteer opportunities
• Promote volunteerism through social media, local, county, and national agencies and other online platforms
• Onboard volunteers, track and report volunteer hours, and maintain accurate filing to keep volunteer files audit ready with current applications, background checks and other required documents
• Work with the Red Kettle Campaign/Coordinator to recruit and incorporate volunteers into the annual campaign
• Maintain regular communication with volunteers and institute a process for thanking/recognizing volunteers
• Attend networking or marketing events as needed in El Paso County to recruit volunteers

Education, Experience, Skills, Qualifications

• Education/Experience
• HS Diploma required; Bachelor’s degree from an accredited college preferred
• 2 years of experience in volunteer coordination, HR management or related experience
• Skills
• Microsoft Word, Excel, PPT and Outlook
  • Knowledge of integrated database applications and ability to use new software programs
• Qualifications
• Experience in managing Volunteer Management Software (VMS) or similar program
• Ability to recruit and supervise volunteers
• Knowledge of social media, local, county, and national agencies and online volunteer/event platforms
• Administrative and management skills with the ability to maintain a high level of confidentiality
• Ability to use critical thinking skills to solve problems
• Detail oriented, able to multi-task and remain flexible with assignments
• Driving
• A minimum age of 21 (for insurance provision) and possession of a valid in-state driver’s license is required.

An MVR will be processed every year in accordance with The Salvation Army’s policies.

• Background Check
  • Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army’s policies.

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Education

• High School or Equivalent or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)