What are the responsibilities and job description for the Front Desk Receptionist/Yoga Studio Concierge position at The Soul of Yoga?
Overview:
We are seeking a highly organized , friendly and professional Front Desk Receptionist to join our team. As the first point of contact for Soul of Yoga, you will play a crucial role in providing excellent customer service and ensuring a warm and welcoming experience for all of our clients. This is a paid position with opportunities for growth and development.
Responsibilities:
- Provide outstanding sales and customer service in the manner of a yoga studio concierge.
- Greet and welcome clients in a friendly and professional manner.
- Answer and direct phone calls, taking messages when necessary.
- Reccomend classes based on the needs and experience levels of the students.
- Troubleshoot booking issues in person, or via phone or email.
- Provide information to callers and visitors, ensuring accurate and timely responses.
- Accurately checks in classes, rings up retail purchases, workshops, packages and gift certificates.
- Actively works to sell memberships and to convert both new and regular students into members.
- Maintain a clean and organized studio through regular tasks and chores including keeping the retail area straightened and stocked at all times, lounge/reception area tidy and studios clean, well stocked and organized.
- Assists and completes projects as directed by Assistant Manager and Assistant Director.
- Perform and troubleshoot duties related to in studio live streaming of classes.
- Willing to work in varying shifts and extended studio hours.
- Provide information to callers and visitors, ensuring accurate and timely responses
- Manage incoming and outgoing mail, packages, and deliveries
Experience:
- Proven experience in an administrative or receptionist role preferred.
- Strong organizational skills with the ability to multitask effectively.
- Excellent verbal and written communication skills
- Familiarity with phone systems and office equipment
- Attention to detail and accuracy in all tasks
We offer competitive compensaton and a supportive work environment. This position includes an unlimited yoga class membership. If you are a motivated individual with a passion for yoga, wellness and providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $17