What are the responsibilities and job description for the Dispatcher hydraulic fracturing /Customer Service position at Tops Well Services LLC?
Job Summary
We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. The ideal candidate will be knowledgeable in DOT rules and regulations, logging and vehicle permitting. This role requires strong communication skills, the ability to analyze information, and proficiency in transportation management systems.
Duties
- Respond to employee and customer inquiries via phone, text and email, providing accurate information and resolving issues promptly.
- Utilize phone systems to manage incoming calls and ensure effective communication with clients and employees.
- Keep up with daily electronic logging through use of Motive ELD system, log corrections, and hours of service.
- Collaborate with logistics teams to coordinate transportation permits for overweight/ oversize units.
- IFTA reporting knowledge
- Annual MVRs and MVR clearinghouse functions.
- (Motive) Fuel card issuance and maintenance.
- Maintain Driver Qualification files.
- Previous experience in a Dispatch service role is preferred, particularly within logistics or transportation management sectors.
- Familiarity with DOT logging rules and regulations is a plus.
- Strong phone etiquette with the ability to communicate clearly and professionally at all times.
- Experience in fleet management or GPS technology is advantageous but not required.
- Ability to analyze data effectively to support decision-making processes within the
- team.
- Serve as backup for Admin. Manager
Join us in delivering outstanding customer service while contributing to our mission of excellence in logistics management!
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Dispatching: 1 year (Required)
Ability to Commute:
- Vernal, UT 84078 (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $14 - $20