What are the responsibilities and job description for the Dispatcher position at Trio Enterprises, Inc.?
Job Title: Dispatcher – Regional Truckload Carrier
Location: Cincinnati, OH
About Us: Join a dynamic and experienced team at our Cincinnati-based regional truckload terminal. We are a dedicated group committed to providing top-notch logistics services, ensuring efficient and reliable transportation solutions. As a key player in our team, you'll have the opportunity to make a significant impact on our operations and customer satisfaction.
Position Overview: We are seeking an experienced Dispatcher to manage the schedules and routes of 15-20 drivers. The ideal candidate will excel in optimizing performance metrics and efficiency,
maintaining clear communication with customers, drivers, and office personnel.
Key Responsibilities:
Driver Schedule Management: Oversee and adjust driver schedules and routes to ensure
timely deliveries and pickups.
Communication: Maintain clear and effective communication with customers, drivers, and
other office personnel, addressing any issues promptly and professionally.
Coordination: Collaborate with our operation team to coordinate local pickups and
deliveries.
Issue Resolution: Proactively manage and resolve shipment and driver-related issues as they
arise.
Administrative Tasks: Prioritize and manage incoming calls and emails, and accurately collect
and document shipment details from drivers.
Qualifications:
Experience: Minimum of 1 year of truckload dispatching experience.
Skills: Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced
environment.
Reliability: Dependable with a professional demeanor, able to act calmly under pressure.
Knowledge: General geographical knowledge of Ohio and surrounding areas.
Technical Proficiency: Basic experience with data entry and Microsoft Outlook.
Communication: Excellent phone skills and the ability to communicate clearly and effectively.
Working Hours:
Monday to Friday, 6:30 AM – 4:00 PM
Compensation & Benefits:
Salary: depending on qualifications and experience.
Career Growth: Opportunities for advancement within the company.
Benefits Package:
o 401(k) with 50% employer match
o Comprehensive Medical, Dental, Vision, and Life insurance
o Paid Vacation and Holidays
Work Environment: Join a supportive and friendly team that values collaboration and
excellence.