Program Manager II, NFL Player Care Foundation (PCF)

Summary

The Program Manager II position oversees the Tulane Player Care Foundation (PCF) Health Body and Mind Screening Program and plays a critical role in coordinating and executing large-scale health screening events for former athletes. Working closely with the Program Director at the National Football League Player Care Foundation, the Program Manager II ensures the smooth planning, organization, and implementation of these high-volume events.

Key responsibilities include overseeing event logistics, scheduling, and ensuring clinical and research tasks are executed per program protocols. The position also supervises personnel, coordinates resources, and ensures clear communication with stakeholders, while managing the secure storage of player health data.

In addition, the Program Manager II is responsible for organizing, analyzing, and reporting on player health information, ensuring compliance with privacy standards. The role includes administrative support to the Medical Director and leadership staff, such as managing schedules, travel arrangements, and drafting program-related documents. The Program Manager II supervises staff to ensure efficient operations across all areas of the program.

The Program Manager II will be expected to demonstrate excellent organizational, communication, and problem-solving skills, and have a deep understanding of healthcare management, data confidentiality, and sports medicine. The role demands a highly collaborative individual who can work effectively with various teams while maintaining a focus on providing high-quality care and services to former athletes.

Required Knowledge, Skills, And Abilities

• Computer proficiency in using Excel spreadsheets and Microsoft programs.
• Ability to travel a minimum of one (1) week a month (approximately ten (10) weeks per year).
• Excellent interpersonal and organizational skills; ability to manage multiple demands and/or projects simultaneously and to work with multiple groups concurrently.
• Excellent verbal and written communication skills.
• Ability to communicate with constituents at all levels, including current and former athletes.
• Ability to foster a collaborative, customer-oriented working environment.
• Ability to work effectively with the Program Director, all faculty, fellows and staff members in an academic medical center.
• Demonstrated record of initiative, problem-solving, adaptability, independent decision-making, and follow-up.
• Ability to work with high profile patients and program partners professionally and with discretion.
  
  

Required Education And/or Experience

• Bachelor’s Degree and three (3) years’ experience in program development, implementation or management.
  
  

OR

• High School Diploma/Equivalent and seven (7) years’ experience in program development, implementation or management.
  
  

Preferred Qualifications

• Master’s Degree
• Experience coordinating events in large venues with 3rd party sub-contractors.
• Medical billing experience
• Ability to read and score medical reports.