What are the responsibilities and job description for the Customer Service Call Center Representative position at UCB, Inc. (Jeffersonville, IN)?
Job description
Join our July 22, 2024 new hire class! Do you want a $1 increase every 3 months? Do you want the ability to earn unlimited monthly commission on top of hourly pay? Do you want rapid career advancement? Do you want career stability? If you answer YES, then UCB, Inc. is your next employer!
United Collection Bureau, Inc. is immediately hiring Customer Service Representatives for the Jeffersonville, IN office located in River Ridge. Serving the financial industry since 1959 and still growing, UCB Customer Service Representatives work with consumers to find the best financial solutions for their situation. Join the UCB team today to receive paid training and an excellent benefits package. At UCB you are part of an inclusive team which is supportive and encouraging, ensuring you are set up for success!
Job Duties:
- Conduct friendly and professional inbound and outbound phone calls
- Inform consumers of their current account status
- Assist consumers in finding the best financial solutions
- Provide accurate record of consumer calls through account documentation
Preferred Skills:
- Basic Computer Knowledge
- Phone Etiquette
- Self-Motivated
- Goal Oriented
- Excellent Attendance
- Spanish Speaking a Plus
Required:
- High School Diploma
- Ability to pass a background check - clear of felonies or charges involving theft
Hours of Operation & Location:
Monday-Friday, 8am-4pm or 9am-5pm with the exception of one night from 1pm-9pm once a week.
200 Patrol Road, Suite 300, Jeffersonville, IN 47130
***UCB, Inc. is operating in-office, and will be for the foreseeable future.***
UCB provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Inclusive of minority and disadvantaged groups
- LGBTQ friendly workplace
- Age-inclusive
Job Type: Full-time
Pay: $16.00 per hour
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
- No experience needed
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: In person
Salary : $16
