What are the responsibilities and job description for the IT Help Desk position at UNITED IT SOLUTIONS LTD?
- Minimum of 1 year of experience in IT support, helpdesk, or a similar role.
- Strong knowledge of:
- Windows operating systems (Windows 10, 11, and Server editions).
- Microsoft Office Suite and common productivity tools.
- Familiarity with Active Directory, ticketing systems, and remote support tools.
- Hands-on experience with hardware troubleshooting and repair.