What are the responsibilities and job description for the Team Lead, Benefits position at United Wholesale Mortgage?
The Benefits Team Leader will be working with the Benefits Specialists to provide leadership and direction. This will include jumping into the weeds when necessary and ensuring that our company and Team Member Services vision is carried out daily.
WHAT YOU WILL BE DOING
- Hiring, training, coaching and leading a team of specialists in all facets of their roles, with the ability to motivate to achieve goals
- Must have a strong understanding of all UWM Leave of Absence policies
- Leading the Leave of Absence Specialists with daily interactions
- Quarterly audits of FMLA files
- Reviewing FMLA/Leave Cases with team including review of letters including leave exhaustion
- Manage the entire process flow for Leaves
- Training and guiding specialists throughout their daily routine
- Overseeing the Specialists working on ADA Accommodations and any other medical situations
- Leading all facets of 401k
- Comfortable being the Point of Contact between team members, leaders, brokers, vendors, and insurance companies
- Cross training the team to assist each other
- Ensuring we are properly staffed to handle volume
- Monitoring each Team Members workload and forecasting hiring needs accordingly
- Participate in leadership meetings by bringing creative ideas and examples to the table
- Maintaining a high level of confidentiality on all related medical and financial benefit issues
- Making recommendations on potential new benefits for Open Enrollment
WHAT WE NEED FROM YOU
Must Have Qualifications:
- Experience with benefits including: Medical, Dental, and Vision
- 401K Short and Long term disability
- Life Insurance
- Wellness initiatives for team members
- Leadership experience with a HR team in some capacity or a strong ability to apply leadership skills
- Ability to see all Team Members as clients of the team
- Innovative thinker with a "yes" mentality
- Positive Attitude
- Collaborate Team Player
- High sense of urgency
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you’ll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
