Student Accounts Representative

If you are a current University of Tampa student, please search for and apply to student jobs here via Workday. Job applications for current students will not be considered if submitted through the external career center. Position Details The Bursar’s Office at The University of Tampa has a position available for a Student Accounts Representative to assist students and parents with accounts receivable process in a fast-paced environment and will report to the Assistant Bursar. This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions. Responsibilities 1. Assist students and families with accurate tuition and fees structure, audit rates and room and board rates. 2. Counsel students and families on the payment, withdraw and refund policies, as well as give detailed explanation of how our University’s payment plan is offered. 3. Interpreting a student’s financial aid package with a full understanding to articulate how financial aid affects the overall student statement. 4. Counsel students and families on third party payees’ payments, such as 529 payments, Florida Prepaid and Sponsored Payments. 5. Record and deposit all monies received on a daily basis, including Outside Scholarship Payments. 6. Verify and balance credit card transmittal daily. Maintain all cash receipts and student files. 7. Assist with the auditing of student accounts during all phases of the registration process. 8. Perform general clerical duties such as scanning documents and answering phones. 9. Coordinate with other institutional offices in the best interest of the student. 10. Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds. Qualifications 1. High School diploma required; some college preferred. 2. 12 months of cash handling experience. 3. Two (2) years’ experience in customer service. 4. Efficient typing and 10-key skills. 5. Strong computer skills required, including Microsoft Office suite 6. Excellent oral, interpersonal and organizational skills needed. 7. Ability to establish priorities and manage time wisely. 8. Ability to work in a fast-paced environment. 9. Knowledge of or the ability to learn quickly The University of Tampa software programs such as Workday and Microsoft Office. 10. Willingness to embrace new technologies and innovative organizational practices. Required Attachments Please be sure to attach all required documents listed below in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application. 1. Cover letter 2. Resume Work Schedule Monday through Friday, 8:30 a.m. to 5:00 p.m. Summer Schedule: Monday through Thursday, 8:00 a.m. to 5:30 p.m. Occasional evenings and weekends required. The University of Tampa offers great benefits to include: • FREE Tuition • Generous paid leave • Wellness initiatives • 100% Employer-Funded Health Reimbursement Account • 100% Employer-Paid Short & Long Term Disability Insurance • 100% Employer-Funded Employee Assistance Program • Discounted On-Campus Dining Meal Plans • FREE On-Campus Parking • FREE Access to Campus Amenities (pool, library, campus events and more) • Fitness Center • Pet Insurance • Flexible Spending Accounts • And more! The University of Tampa is an Affirmative Action/Equal Opportunity Employer. The University seeks candidates with diverse backgrounds to facilitate intercultural awareness and understanding. Submission Guidelines To receive full consideration for employment with The University of Tampa, please be sure to submit/upload required documents for this position at time of application submission. Required documents should be submitted in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application. Background Check Requirements Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report. Additional Information This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position. Valuing the community’s international heritage, The University of Tampa attracts students, faculty, and staff from around the world with diverse backgrounds to facilitate intercultural awareness and understanding. The University is committed to the development of each student to become a productive and responsible citizen. Visa Sponsorship The University of Tampa may consider Visa sponsorship for full-time Faculty tenure track lines. Attachments Required attachments are listed on each posting. Please be sure to attach all required documents in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application. Once your application has been submitted, no changes may be made. Questions Regarding Application Submission If you have questions about submitting your application, please contact Employment@ut.edu