What are the responsibilities and job description for the Quality Assurance Specialist position at Vallourec North America?
KEY RESPONSIBILITIES:
- Drive the corporate quality program (CAPTEN Quality) by conducting and overseeing all aspects of the program which includes CIT’s, audits, training, shop floor meetings, and delivering presentations to various levels of management while ensuring alignment of the program at all Vallourec Star facilities
- Aids all personnel in developing and optimizing procedures and systems as it relates to the Quality Management System (QMS), including the support of document control as needed.
- Provide technical support in management of quality-related topics including cost of non-quality, non-quality costs, 8D/claim investigation, quality visits, process non-conformance investigations, management of change, risk assessments, and problem solving as needed
- Use current and new data collection systems such as Microsoft excel, Smartsheet, Business Objects to analyze and report monthly QA and QMS metrics.
- Participate in the internal audit program including monitoring support of outside supplier audits as well as external onsite audits when necessary.
- Assist QA team in developing and maintaining internal quality plans, outside supplier process control plans, and assure customer and quality requirements are correctly applied to meet customers’ orders
- Support the QA group and/or other Vallourec entities in various projects as assigned
EXPERIENCE, SKILLS AND KNOWLEDGE:
The position will require strong computer skills, communication skills, and background in quality systems. The ability to work in diverse groups up and down the management chain to achieve a common quality goal along with meeting report deadlines is critical to the success of this position. Will be expected to support operations and investigations to understanding the root causes and look at potential options. The individual must be proficient in Microsoft Office programs and have a demonstrated capability of using statistics to improve processes. The ability to lead teams to reach desired goals is vital to the success of the position.
EDUCATION, TRAINING, AND CERTIFICATIONS:
- 5-7 years of experience in document control in lieu of a bachelor’s degree.
- Bachelor’s degree in a quality related discipline or bachelor’s degree in another discipline with quality experience, preferred.
- Self- disciplined professional working environment, strong written and verbal skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to compile routine reports and correspondence, ability to speak and write effectively and professionally and effectively work with diverse groups.
CRITICAL COMPETENCIES & CAPABILITIES:
- Directability
- Teamwork
- Adaptability
- Accountability
- Reliability/dependability
- Initiative
- Safety awareness
- Ability to receive and provide constructive feedback.
- Pride in performance
- Continuous Improvement/Quality
- Communication
- Positive responses to change.
- High attention to detail