What are the responsibilities and job description for the Regional Manager position at Volunteer Properties?
Requirements - What You Have Achieved in Your Career:
- Leadership: Proven ability to inspire, motivate, and guide diverse teams to achieve shared goals while embodying the organization's core values.
- Financial Acumen: Expertise in budget management, financial analysis, and interpreting financial statements.
- Problem Solving: Strong analytical skills to address challenges and develop effective solutions for both residents and team members.
- Time Management: Exceptional organizational skills to prioritize tasks and meet deadlines across a diverse portfolio.
- Communication: Excellent verbal and written communication abilities to effectively engage with internal teams, tenants, and external stakeholders.
- Technical Proficiency: Advanced knowledge of property management software (e.g., RealPage, OneSite, Knock) and standard office tools.
- Strategic Thinking: Visionary and forward-thinking approach to driving portfolio performance improvements.
- Experience: At least 3 years of experience managing multi-site assets and teams.
- Certification: Certified Apartment Manager (CAM) or Certified Property Manager (CPM) designation preferred.
- Portfolio Oversight
- Managing and monitoring the performance of multiple properties, ensuring financial, operational, and tenant satisfaction goals are met.
- Strategizing plans and implementing tasks to carry out the owner and company vision for each property assigned to the portfolio.
- Ensuring properties comply with all regulatory requirements, including lease agreements, and company policies.
- Overseeing the implementation of maintenance, repair, and capital improvement projects across properties.
- Developing and implementing strategic plans to improve occupancy rates, revenue, and retention.
- Promoting tenant satisfaction by maintaining high-quality living environments and addressing complaints or concerns promptly.
- Preparing and presenting property performance reports, action plans and progress updates to senior management and ownership.
- Collaborating with owners and investors to review property analysis, discuss financial health, and strategize future improvements.
- Leading special projects or initiatives as assigned.
- Financial Responsibilities
- Working closely with the finance department to maintain budget adherence and achieve financial targets.
- Reviewing and analyzing budget statements, expense reports, and financial statements for accuracy while ensuring that your portfolio management team understands financial reports.
- Communicating financial performance and projections to property owners and investors, addressing any areas of concern with actionable solutions.
- Providing recommendations to owners and investors regarding capital expenditures, cost optimization, and revenue enhancement strategies.
- Leadership & Team Development
- Acting as a liaison between the corporate office and on-site teams, ensuring alignment on policies and objectives.
- Leading the team in weekly meetings to discuss initiatives, KPIs, and quarterly objectives for the property and team to ensure consistent communication and support is given.
- Recruiting and mentoring your team to achieve their professional goals and maintain communication through one-on-one staff meetings to ensure consistent support and understanding of tasks and feedback.
- Fostering a collaborative team environment through clear communication and recognition of achievements.
- Actively living out the company's core values and leading by example.
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