What are the responsibilities and job description for the Inside Sales Representative position at Weaver Bros. Inc.?
Established in 1929, Weaver Eggs is a family farm founded and based in Versailles, Ohio. Weaver Eggs has been an integral part of the community for many years and takes the role of a community leader seriously. We are looking for people with a sincere “can do” attitude in the daily work environment, where quality can be embraced at every level. Teamwork is the cornerstone that ensures success for Weaver Eggs. We are proud of what we provide for the food industry and that is direct reflection of the pride, respect, and value we have for every employee. We provide competitive pay, paid vacation, paid holidays, health insurance, profit sharing program, and opportunities for career advancement.
We currently have openings for full-time inside sales representative. As an ISR you will be managing business to business customers with complaints and questions, as well as taking orders, and data entry. ISR’s are the front line of support for business customers and must ensure that customers are satisfied with quality, products and level of service. This is a 1st shift position and the candidate must thrive in a fast-paced environment.
Schedule: Monday -Friday; 8am-4pm
Benefits:
- Paid Vacation
- Paid Holidays
- Health insurance
- Profit Sharing Retirement Program
- Competitive Pay
- Career Advancement
Key Responsibilities:
- Answer incoming customer calls regarding orders, billing issues, product problems, service questions and general client concerns
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responsible for maintaining a high level of confidentiality and professionalism with clients and working to establish a positive rapport
- Update customers on pricing, log customer information after each call & write order when necessary
- Work with management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
- Set delivery appointments
Qualifications:
- Excellent verbal and written communication skills
- Ability to remain professional and courteous with customers at all times
- Willing to take on new tasks
- Must understand our business cycle
- Must be proficient in Microsoft Office Programs - most importantly Excel
Education:
- High school diploma, general education degree, or equivalent.
Interested candidates please apply online at www.weavereggs.com and submit their resume.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $17 - $19
