What are the responsibilities and job description for the Benefits Manager position at WellStreet Urgent Care?
The Benefits Manager is responsible for administering all benefits and retirement programs, including, but not limited to medical, dental, vision, life insurance, short- and long-term disability, leaves of absence and the 401(k) plan. This role ensures the accuracy of benefit enrollments in the HRIS to provide vendors with precise eligibility information. The Benefits Manager is tasked with conducting new-hire orientations, performing quality checks on benefits data, assisting employees with benefit claims and plan changes, and processing life status changes.
Major Duties & Responsibilities:
· Assist with ensuring the accuracy of all benefits enrollments in the HRIS to provide vendors with precise eligibility information.
· Manage the administration of the company’s 401(k) plan, including processing biweekly and semi-monthly funding, reporting, file error correction, performing annual plan testing and audits, completing necessary report filings timely, and interacting with the plan record-keeper and internal stakeholders as required.
· Work with auditors on plan audits and review corrective actions as needed.
· Serve as the liaison between WellStreet and our Health Benefits administrative service providers.
· Reconcile and audit all benefit vendor invoices and submit them to Accounts Payable for timely payment.
· Maintain employee benefits records, group benefits database, and update employee HR records.
· Document and maintain administrative procedures for assigned benefit processes.
· Assist employees and support the administration, education, and communication of all total benefit and leave policies, including medical, dental, vision, retirement, prescription drug plans, short-term and long-term disability leaves, workers compensation leaves, FMLA leaves, and wellness programs.
· Ensure compliance with FMLA, ADAA, COBRA, HIPAA, ERISA, and other laws and regulations.
· Assist with new-hire orientations.
· Perform quality checks of benefits-related data.
· Assist employees regarding benefits claim issues and plan changes.
· Distribute all benefits enrollment materials and determine eligibility.
· Enroll employees with carriers and process life status changes.
· Assist with responding to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes, and other general inquiries.
· Oversee all leave-of-absence requests and disability paperwork, including medical, personal, disability, and FMLA.
· Respond to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts.
· Lead the open enrollment process.
· Administer the tuition reimbursement program.
· Provide necessary reports for allocation/billing charges.
· Complete and analyze benefit surveys for industry trends and summarize findings for annual review. Forecast trends and assist with future benefit designs.
Qualifications
Required:
· Associate’s degree in HR or related field, but experience and/or other training/certification may be substituted for the education.
· Minimum of 5 years’ experience in benefits administration and 2 years of management experience
· Proven experience in multi-state benefits administration, including Section 125 regulations, COBRA, FMLA, HIPAA, IRS, FLSA regulations, and ERISA
· Demonstrates competence in key areas of management and leadership expertise including communication, staff direction and motivation, financial planning and control, quality management, risk management, and the achievement of targets
· Ability to build relationships and work well across functions
Preferred:
· Bachelor’s degree in human resources or related field of study.
· Benefit certification (Certified Employee Benefit Specialist, Certified Benefits Professional...)
- · Experience with UKG and PlanSource