What are the responsibilities and job description for the Installation Manager - Flooring position at Western States Flooring Inc.?
Western States Flooring is a premiere provider of flooring installation services across the Southwest. We are looking for an outgoing skilled professional in the flooring industry to fill an Installation Manager position in Lake Havasu City AZ.
The job requires getting things done quickly and handling a variety of activities within a well-defined job scope. Because of the fast pace of the work, it is important that job related knowledge and responsibilities be learned and mastered quickly and thoroughly. It is expected that communication will be factual and authoritative, focused on continual problem solving to overcome any obstacles to achieve high quality, timely results. The job environment provides recognition and reward for steady broadening of responsibilities based on initiative, proven competence and adherence to well established business practices.
Western States Flooring offers a positive work environment where collaboration and teamwork is essential.
JOB DESCRIPTION:
The Installation Manager oversees approx 10 residential installations per day (carpet, tile, laminate, vinyl, etc) to ensure quality control, good workmanship and a good experience for our customers. Interacting heavily with our installers and our customers to ensure expectations are met.
RESPONSIBILITIES:
- Ensuring installers have materials and paperwork for their job that day and that information is accurate and they understand the scope of work.
- Overseeing installers and installations in the field.
- Customer connectivity, quality assurance.
- Monitoring workmanship of installers and maintaining relationships with current installers.
- Maintain relationships with retail stores we do work for.
SKILLS NEEDED:
- Requires flooring experience (preferable), knowledge of installation practices.
- Good communication skills, written and verbal.
- Good problem solving skills, customer service skills, able to use laptop and tablet devices, and able to pass background check.
- Clean driving record. No recent DUI's, or felony driving issues.
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- construction or flooring: 2 years (Preferred)
Work Location: In person