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Business Office Manager

Wingate Living
Kingston, MA Full Time
POSTED ON 4/9/2025 CLOSED ON 4/17/2025

What are the responsibilities and job description for the Business Office Manager position at Wingate Living?

Wingate at Silver Lake - SNF


Monday - Friday. No Weekend or Holiday's.

Generous PTO and Benefits package.


Your Career. Your Calling. Our Commitment to Exceptional Care.

At Wingate Living, we're more than just senior living-we're builders of lifestyles, friendships, and communities you'll be proud to be part of. With over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

As a valued member of our family-owned company, you'll play a vital role in delivering exceptional care through our senior residential, independent living, assisted living, memory care, and skilled nursing care. We are committed to creating a workplace where diversity is embraced, integrity is the standard, and your growth and success are supported. At Wingate, you'll have the opportunity to make a difference in the lives of residents and their families-today, and for generations to come.


Join us, and bring your passion, expertise, and heart to a team that truly values you.

Job Purpose: Billing and collection of accounts receivable.


Essential Duties and Responsibilities:

  • Deposits cash receipts daily.
  • Keeps electronic files of each resident current.
  • Complete all required reports and communications required for Wingate Living and necessary third-party payers.
  • Maintains on-going communication with Medicaid, Medicare, Third Party and Private payers regarding collection issues.
  • Maintains on-going communication with Administrator at all times.
  • Assure that all pertinent personal and financial information is accurately recorded.
  • Receive admission, discharge and bed hold information for census and billing purposes.
  • Input all new admission and daily census reports.
  • Maintain current census information, updating census cards and resident files as needed.
  • Maintain current Medicaid, Medicare, Medex and other third-party information to ensure timely payments.
  • Coordinates all conversions of resident accounts among various third-party payers.
  • Communicate regularly with Utilization Review Nurse, Admissions and Social Services to maintain accurate billing information.
  • Attend weekly AR and Medicare meetings.
  • Responds to special requests for project work and completes assignments in a timely fashion.
  • Demonstrates an understanding of Wingate's Collection Policy, overall AR goals and objectives.
  • Reconcile bank statements, ensure quarterly statements are mailed, and complete annual reconciliation for resident Personal Needs Accounts.
  • Committed to working with residents and families to develop and implement strategies that promote person-centered care.
  • Performs additional duties as assigned.
Position Requirements:
  • High School Diploma or equivalent required.
  • Demonstrated ability to be detail oriented.
  • Preferred experience in Matrix.
  • Preferred experience in Skilled Nursing Facilities.
  • 1 year experience in data entry required.
  • Able to use Microsoft Office and other computer applications proficiently required. Prior experience in billing and claims processing preferred.

#INDWLSL

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