Banquet Event Manager & Events Coordinator

Banquet Event Manager & Events Coordinator

Job Description: 

Wylder Hotel - Tilghman Island specializes in all-inclusive wedding weekends, corporate events, social gatherings & other events. We are seeking a highly organized & detail-oriented banquet manager to lead in the planning, coordination, and execution of events. The ideal candidate is an enthusiastic, friendly, and hard-working individual who likes to work in a fast paced environment & enjoys leading a team. Must stand by Wylder’s standard operations and vision while planning/executing events. Liaise between the Director of Sales, General Manager and clients. This role requires excellent communication skills, the ability to multitask, with a strong customer service background. You will oversee all aspects of planning & executing large and small events. Including pre-event BEO review calls, email communication with clients, food & beverage service, staff management, standard venue setup, break down and run of show. Ensure all details are executed per Wylder standard & clients needs. This is a dynamic role that requires flexibility, creativity, and a passion for delivering excellent service. If you have a background in events, sales, food, and/or hospitality, we would love to hear from you.

Responsibilities: 

• Consult with Director of Sales on new events and upselling opportunities
• Assist DOS with contract creation, editing and client communication.
• Work with DOS to upsell/expand sales opportunities with current clients
• Assist DOS with prospecting new clients and selling events.
• Meet with clients to understand needs & vision
• Develop BEOs, timelines, run of show documents & floorplans 
• Manage event timelines & ensure all aspects are executed on schedule
• Supervise banquet staff & assist in training
• Assign roles and ensure proper staffing levels for each event
• Monitor staff performance and have the ability to address any issues
• Coordinate with vendors as needed for delivery dates/times
• Oversee setup and breakdown of tables, chairs & other necessary decor
• Coordinate with the kitchen on standard and custom menu selections.
• Ensure a high level or customer service throughout planning & event
• Ensure the requirements of the contract and client BEO are met
• Learn business computer systems: POS, PMS, Sales Systems, Online Listing Portals etc.

Skills:

• Excellent communication & interpersonal skills to interact with clients, vendors & Wylder teammates
• Strong organization skills & time management
• Ability to multitask and problem solve on the fly
• Detail oriented
• Strong leadership skills to effectively manage events, event staff, and motivate the team.
• Knowledge of food and beverage service standards
• Quick learner, enjoys a fast paced environment

Experience:

• Prior experience in a banquet or catering role, preferred 
• Understanding of hospitality operations & procedures
• Knowledge of/ability to learn all property management software programs

Schedule:

• Full time, rotating, flexible schedule