Customer Services Coordinator

What You’ll Do:

In this dynamic and rewarding position, no two days are the same. Your primary responsibility is to be the main point of contact for our customers, ensuring that their shipments are managed with care and efficiency from start to finish. You will:

• Proactively manage order flows, ensuring fast and accurate processing.
• Keep customers informed throughout the process, addressing any irregularities or issues as they arise.
• Resolve complaints and disputes swiftly and professionally.
• Collaborate with cross-functional teams to meet and exceed customer expectations.

Generate reports and maintain oversight of key performance metrics.