Customer Support Agent

About The Role

Hey, you! Ready to be One Of Us? 🚀

We’re on the lookout for a Client Support Rockstar to join our team and make a real impact! If you love problem-solving, enjoy helping people, and thrive in a dynamic environment,this is for you.

💡 Who we need

✅ A detail-oriented, analytical thinker who catches the small stuff others miss

✅ A strong communicator who can adapt to different people and situations

✅ A fast learner who thrives in new challenges

✅ Someone responsible, results-driven, and proactive

✅ Tech-savvy (MS Office skills are a must)

✅ Fluent in Romanian & English (written and spoken)

✅ Bachelor’s degree holder

✅ At least 1 year of experience in IT, e-Commerce, Marketing, Customer Support, or Sales

🎯 What you’ll be doing

🔹 Assisting clients with registration and platform usage

🔹 Verifying and validating customer data

🔹 Handling inquiries via phone, email, and Helpdesk

🔹 Investigating customer issues and working with internal teams to resolve them

🔹 Promoting our products and services to potential and existing clients

🔹 Ensuring GDPR compliance and maintaining high-quality standards

Why join us?

✨ Work in a fast-paced, collaborative environment

✨ Be part of a team that values your growth

✨ Gain hands-on experience in a company where your impact matters

📩 Let’s talk! For more details, feel free to reach out at albert@technexa.eu