Executive Assistant – Medical Records Office

We are looking for a meticulous and service-oriented Executive Assistant to support daily operations in the Medical Records Office (MRO) . You will play a key role in ensuring the integrity, confidentiality, and timely processing of medical documentation, supporting both internal stakeholders and external agencies.

This position is ideal for individuals who thrive in a fast-paced, process-driven environment and enjoy both administrative and customer-facing responsibilities.

Key Responsibilities:

Medical Reports (80%)

• Register and process medical report requests, including cashiering
• Ensure secure handling of confidential patient data and medical records
• Track, follow-up, and resolve pending or complex report cases
• Liaise with doctors to complete outstanding documentation
• Prepare and release completed reports to requestors, law firms, and government bodies
Maintain accurate records using electronic systems and Microsoft Office tools

Data Collection & Reporting (10%)

• Compile and track daily volumes and performance indicators
Assist in the preparation of monthly performance reports and departmental statistics

Process Improvement & Team Support (10%)

• Participate in improvement projects and propose workflow enhancements
• Perform internal quality checks before releasing reports
• Support ad-hoc duties and assist Executive/Manager as assigned

Requirements:

• Minimum GCE A-Level or Diploma in any discipline
• Proficient in Microsoft Word and Excel
• Strong administrative, organizational, and follow-through skills
• At least 1 year of experience in healthcare, operations, or service roles preferred
• Experience in hospital or medical records settings is an advantage
Customer-focused, team player, and able to work independently under tight timelines

1 Vacancy | Permanent | Up to $3,500/month
Ready to support clinical excellence from behind the scenes? Send your CV to shyam@aryan-solutions.com