Air Freight, Customer Service Officer (Up to $2600, AirFreight Documentations)

Responsibilities:

• Coordinate and manage all export airfreight shipments, ensuring timely bookings, cargo readiness, and accurate documentation.
• Liaise with customers, airlines, freight forwarders, and overseas agents to align on shipment schedules and specific requirements.
• Prepare and process all necessary export documentation, including AWB drafts, permits, commercial invoices, and packing lists.
• Monitor and track shipments to ensure smooth delivery, addressing any delays or issues promptly.
• Ensure full compliance with regulatory requirements and internal company policies throughout the export process.
• Collaborate closely with internal departments to deliver service excellence and provide timely updates to customers.

Requirements:

• Minimum Diploma or Degree in Logistics & Supply Chain Management or a related discipline.
• At least 1 year of hands-on experience in airfreight documentation within the 3PL industry.
• Self-motivated and able to thrive in both team-oriented and fast-paced environments.
• Reliable, approachable, and consistently demonstrates a positive and professional demeanor.
• Strong commitment to excellence and continuous improvement in logistics operations.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to xinyuan.tan@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883