IT Support & Marketing Assistant

• Assist in driving new campaigns for IT Projects
• Assist in designing posters, creating short videos, and developing content for marketing print flyers, website and social media platforms like Facebook, Instagram, TikTok and Google
• Support day-to-day IT helpdesk ticket support, hardware setups and software applications troubleshooting of IT-related problems for clinics, system upgrades, software installations, and software updates
• Assist in the administration of email user accounts, permissions, and access rights, including POS accounts
• To set up new PCs and Microsoft Office applications and ensure users could log in to the company network.
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses
• Provide IT support to local and remote users (Hardware/ Software/ Network), and maintenance of small local server
• Any other duties assigned by your Superior.

Requirement

• Minimum Diploma in Computer Science/Information Technology or other IT-related discipline. Work location is in-person from Monday to Friday.

• Possess knowledge of PC, desktop & laptop including IT helpdesk support

• Basic knowledge on Windows Server Administration, SQL, Python

• Good interpersonal skills and a team player, able to solve problems independently by doing research.

• Can work independently and as part of a team

• Experience in Windows Operating System (e.g. Windows 10/11 and server OS)

• Basic understanding of HTML and website maintenance