Windows Server Administrator

About InfoCepts

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,200 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

Roles and Responsibilities:

Windows Server Administration & Virtualization

• Design, deploy, and manage Windows Server infrastructure (primarily on Windows Server 2019), as well as hypervisors (VMware, Hyper-V, etc.).
• Configure, patch, and monitor virtualization environments to ensure optimal performance, scalability, and security.
• Coordinate with internal teams to schedule and perform monthly/quarterly patches (OS, .NET, etc.) using tools like SCCM (System Center Configuration Manager).

Security & Compliance

• Identify and remediate system vulnerabilities (e.g., via VAPT exercises), ensuring compliance with security guidelines.
• Configure and maintain Symantec Endpoint Protection or similar antivirus tools.
• Manage Group Policies, Active Directory (OUs, account reviews), and High Availability setups.

Networking & Infrastructure

• Implement and manage networking solutions (LAN/WAN, VPNs, firewalls, load balancers) to support organizational needs.
• Troubleshoot network-related issues (DNS, firewall rules, reverse proxies, SSL certs, etc.) to ensure security and efficiency.
• Support and maintain network security groups, ensuring adherence to internal and industry best practices.

Server Setup & Maintenance

• Set up, configure, and maintain physical servers, including hardware installation (mounting, cabling) in the data center.
• Perform regular maintenance, updates, and upgrades on servers to ensure high availability and reliability.
• Monitor server performance (e.g., via SCOM—System Center Operations Manager) and troubleshoot hardware/software issues as needed.
• Administer backup and restore procedures (Commvault or similar), and participate in disaster recovery planning.

Application Administration (Tableau Server or other platform)

• Install, patch, upgrade, and maintain Tableau Server (or similar BI platforms), including configuration and capacity planning.
• Perform routine log reviews and troubleshoot application-level errors in coordination with relevant teams.
• Assist with account reviews, performance monitoring, and general application health checks.

Process Improvement & Documentation

• Maintain accurate documentation of the IT infrastructure (network diagrams, server configurations, cabling layouts) and SOPs.
• Continuously refine Standard Operating Procedures for server and application maintenance, proposing improvements to enhance efficiency and security.
• Ensure compliance with internal policies, industry standards, and best practices.

Data Center & On-Call Support

• Occasionally work on-site at the Yio Chu Kang data center
• Be available for 1–2 weekend shifts per month for production patching or system upgrades (off-in-lieu provided).
• Provide on-call support for critical issues to minimize downtime and ensure swift incident resolution.

Skills Required:

A successful system administrator will develop a multitude of skill sets including but not limiting to technical, problem-solving and stakeholder management skills. A background in Information Communications and Technology, Business Information Systems or equivalent can serve as a solid foundation to build your career as a server administrator.

• Proven experience as a System Engineer, Network Engineer, or similar role.
• Strong knowledge of hypervisors (e.g., VMware, Hyper-V) and virtualization technologies.
• Solid understanding of networking protocols, equipment, and security practices.
• Hands-on experience with server hardware setup, including mounting, cabling, and troubleshooting.
• Familiarity with vulnerability assessment and remediation, antivirus solutions , and Active Directory/Group Policy administration.
• Proficiency in PowerShell, batch scripting, or related scripting languages for automated maintenance tasks.
• Strong ability to create and maintain technical documents (network diagrams, SOPs, and configuration guides).
• Hands-on experience with SCOM (System Center Operations Manager) and backup/restore solutions (Commvault or similar) is a plus
• Experience with Cloud Platform (Azure or AWS) is a plus
• Experience with (or willingness to learn) Tableau Server or similar BI/reporting platforms (e.g., Power BI) is a plus