1 Year contract Call Centre Officer #HYS

• Work 2 days rest 2 days (2-2-2-2)
• Do shift (7am to 7pm and 7pm to 7am) rotational base; so 1 month it will not go beyond 16 days in a month
• Will need to work on PH and weekend.

You will be working in a call centre setting and your main responsibilities are but not restricted to the below:

Responsibilities:

• Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through
• Any other duties assigned from time to time

Requirements:

• Minimum GCE "N" Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment
• Proficiency in two or more languages/dialects will be an advantage

Interested candidates, please forward your resume to ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd (99C4599)