Employment Support Specialist – Job Coaching (Transition to Employment)

Responsibilities

• Contribute as a team player in a multidisciplinary team to plan and deliver employment support services for clients with acquired physical disabilities.

• Provide personalised job coaching, including:

  • Pre-employment preparation

  • On-the-job training

  • Regular goal-setting and progress reviews

  • Building and facilitating support networks for clients

• Conduct vocational assessments and job exploration activities.

• Support clients in job search and placement by:

  • Advocating for their strengths and needs

  • Engaging and educating potential employers on internship and employment issues for clients.

• Tap into relevant schemes and subsidies available to support persons with disabilities in their return-to-work journey.

• Coordinate all aspects of the job placement process, including:

  • Workplace assessments

  • Employment negotiations

  • Job task analyses

  • Communication with stakeholders, including allied health and medical professionals

• Plan and facilitate groups to support clients’ employment goal

• Take on Case Manager responsibilities on a rotational basis, leading the care planning and progress of clients in the programme.

• Maintain accurate and up-to-date records on client assessments, interventions, job placements, and ongoing support.

• To equip onself with knowledge about local laws, policies, and guidelines related to return-to-work and employability.

• Organise and participate in outreach activities to engage stakeholders in the training and employment of persons with disabilities.

• Monitor programme outcomes by tracking and analysing data aligned to performance indicators, and provide progress reports to management.

• Work closely with SPD’s Employment Support Programme (ESP) to maximise resources and client outcomes.

• Carry out any other duties as assigned by the Programme Head.

Requirements

• Diploma or Degree in Psychology, Social Work, Occupational Therapy, Physiotherapy, Human Resource Management, or a related field.
• Advanced Certificate in Supported Employment (ACSE) is an added advantage.
• Minimum 2 years of experience in relationship management, customer service, career coaching, or vocational counselling preferred.
• Proficient in basic computer applications (e.g., Microsoft Office, email, data entry).
• Understanding of Singapore’s healthcare and social service landscape, with a strong interest or prior experience in working with persons with disabilities.
• Excellent communication and interpersonal skills, with the ability to engage effectively with a wide range of stakeholders.