Job Posting for Manager, Offshore IT Development Operations at Surbana Jurong Private Limited
Key Responsibilities
Provide overall leadership and strategic direction to multiple offshore development teams, ensuring alignment with company goals and objectives
Develop and implement processes, methodologies, and best practices to optimize team productivity and quality of work
Establish clear performance metrics and KPIs for teams and individuals, and regularly monitor progress
Manage team leads and provide guidance on team structure, resource allocation, and career development
Develop and maintain resource capacity plans with built-in flexibility to accommodate sudden project acquisitions and adhoc development requests
Establish a resource allocation framework that allows for quick mobilization of development resources for new opportunities
Regularly forecast resource needs and maintain a talent pipeline to scale teams quickly when new projects are acquired
Foster a positive work culture that promotes innovation, collaboration, and continuous improvement
Build strong relationships with offshore vendors and partners to ensure effective communication and coordination
Ensure timely delivery of projects within budget and scope, managing dependencies and risks proactively
Conduct regular reviews of team performance and implement improvement strategies
Collaborate with other department heads, product managers, and stakeholders to align technical direction with business needs
Stay current with industry trends and emerging technologies to drive innovation within the department
Qualifications
Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred
8 years of experience in software development, with at least 5 years in a leadership role
Proven experience managing distributed/offshore development teams across multiple time zones
Strong capacity planning and resource management skills with demonstrated ability to adapt to changing business needs
Experience managing resource allocation across multiple projects and responding to unplanned development requests
Strong technical background with understanding of software development methodologies and practices
Experience with agile development methodologies (Scrum, Kanban, SAFe, etc.)
Excellent communication skills with the ability to build rapport with remote teams and stakeholders
Strong problem-solving abilities and experience in conflict resolution
Experience in vendor management and negotiation
Knowledge of cultural differences and their impact on team dynamics
Proficiency in project management and collaboration tools
Preferred Skills
Experience in multiple programming languages and technologies
Understanding of cloud platforms (AWS, Azure, GCP)
Knowledge of DevOps practices and CI/CD pipelines
Experience with resource forecasting tools and techniques
Ability to develop contingency plans for various resource scenarios
Experience with budgeting and resource planning
Previous experience working with teams in [specific regions if applicable]
PMP, CSM, or other relevant certifications
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Demo
Singapore,
Full Time