Operations Support Executive (6-months Maternity coverage)

The Talent People x JSIT-PE

The Talent People is proud to partner with JSIT-PE, a government initiative aimed at strengthening Singapore’s Precision Engineering sector by addressing manpower challenges and fostering industry growth.

By applying for our job opportunities, you’re joining a strategic effort to enhance Singapore’s Precision Engineering landscape.

Primary Function: Business Support Executive

1. Regional Field Service operation support

a. Spares Management

• Responsible for optimal Spare Supply for our regional (ASEAN) operations.
• Analyze and forecast of spares requirement and expedition of urgent spares if needed with our spares supply centres.
• Tracking and analyzing of our competitor’s install base

b. Support Financial Management

• Track and analyze regional team’s financial expense against budget
• Collaborates with regional managers to ensure appropriate spending against budget
• Track regional service business and report on the business progress

c. Regional Business Development Support

• To compile Contract Tracking report for supported Global Accounts for Parts Consumption vs Entitlement, License Requests, System Utilization rate, etc.

d. Customer Account Review

• Schedule internal Customer Account Review for key customers include taking if meeting minutes.

2. Regional (ASEAN) Customer Education Co-ordinator

• Provide end-to-end support for Customer Education under Field Service responsibilities in scheduling, registration, payment and issuing certification.
• Responsible for managing training logistics including instructor, training equipment availability, venue availability, etc.

Secondary Function: Administration Support

1. Responsible for Regional (ASEAN) Field Service and the Global Field Service Operations team.

• Provide general office administration support e.g. meeting arrangements, accommodations, etc

Job Specifications (Qualifications & Experiences):

• Minimum Technical Diploma Level, a Technical Degree will be preferable.
• Experience in business operations support
• Good use of Microsoft Office applications especially Excel and PowerPoint.
• Good Interpersonal and Communication Skills
• Collaborate well with other team members.
• Accurate, reliable and well-organized
• Able to handler time pressures and deadlines
• Resourceful and with “Can-Do” attitude
• Minimum 3 years working experience.

The Talent People 24C2589