What are the responsibilities and job description for the Bilingual Customer Service Representative position at Big Jeff Online Inc?
Big Jeff Online Inc. is a Car and Home Audio, Electronics, and CCTV Ecommerce seller; we are looking for people that can communicate via messages and over the phone with customers for basic customer service issues and sales with helping customers build orders online. You will be assisting customers shopping with Amazon, Walmart, eBay and more. You must be computer literate with moderate typing skills.
Big Jeff Online Inc. needs outgoing, energetic people that can speak and type clearly, they are motivated to grow with our company that is growing more and more by the day. We are looking for people that can engage with potential customers and close sales, meet monthly sales quotas, and communicate via messages and over the phone with customers for basic customer service issues.
We are always looking for those that want to lead and grow. Big Jeff Online Inc.; is growing more and more every day, so we will need people that are willing to take ownership of new tasks and learn all that they can every day, in pursuit of Career and Company growth. We are in a position to continue growing which means you will be positioned perfectly to become anything you want to be within our company, and beyond.
What do we do:
- We sell on eBay, Amazon, Walmart, and our own websites
- We sell car audio and electronics
Skills Needed:
- Computer savvy (This is an online Ecommerce company)
- Good typing skills
- Able to multitask
- Be able to type on chat
- Be able to talk on the phone
- Be able to message on computer
- Have some experience with Microsoft programs
- Bilingual (Spanish Speaking)
This is NOT a remote position. You will be working in the office.
Company Insurance offered after 60 days. The company pays 100% of life insurance, dental vision and 80% of health insurance.
Work Hours: M-F 8am-4:30pm
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Customer support: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Upselling: 1 year (Preferred)
- QuickBooks: 1 year (Preferred)
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
People with a criminal record are encouraged to apply
Application Question(s):
- Why did you leave your previous job ?
- How many days of work did you miss at your previous job ?
- What past experiences do you have that relate to this job?
- Are you applying for this job as a short- or long-term employment opportunity?
- Do you have your own transportation, or would you have to rely on someone?
- How would you handle an upset/angry customer?
- What keyboard shortcuts do you use regularly?
- How would you describe a positive customer service experience?
- How would you handle a customer inquiry that you do not know the answer to?
- What sales experience you have?
Ability to Relocate:
- Ocala, FL 34475: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17
