Learning and Development Manager

Description

ECI Group is currently recruiting a highly motivated Learning & Development Manager to design and lead innovative learning programs and develop training opportunities that that empower employees and foster success. This role will evaluate development needs, oversee team projects, and ensure accessibility in learning methodologies. The Learning & Development Manager will collaborate with leaders across the business to assess needs, design tailored initiatives and provide innovative solutions to support business objectives.

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated – developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000 units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together.

What’s In It for You?

In addition to competitive pay, ECI’s robust benefits package includes:

• Bonus potential
• 20% rental discount at ECI properties
• Health, dental, vision, and short and long-term disability insurance
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Participation in professional development programming
  
  

What You’ll Do

• Develop and execute training and development programs, which may include technical training (Yardi PMS), management training, sales training, and safety training, organizational development, or learning management.
• Develop and execute virtual, instructor-led training in one-to-one, small, and large group formats to learners on technology platforms and business processes.
• Develop training outlines and training courses for a wide range of audiences.
• Create and update course content, lead virtual and in-person sessions, and support Go-Live implementations.
• Select training tools or training delivery method based on the material being taught and the target audience.
• Oversee The Mentorship Council program, our hands-on education for new employees at the property level
• Coach and mentor employees during and after training workshops to ensure successful on-boarding processes.
• Develop and implement processes and programs designed to maximize employee productivity, performance, and engagement or close skill or knowledge gaps.
• Coordinating with leadership and other departments and planning corporate events such as budget bootcamp and conferences. This includes planning content for such events and designing and delivering training as needed.
• Collaborate with internal partners to assess and prioritize training needs, and design, implement, optimize, and evaluate learning programs.
• Maintain all training programs to ensure content remains current, accurate, and effective.
• Establish metrics to evaluate effectiveness/ROI of training materials, facilitation, and program objectives; update programs and curriculum as needed
• Support company strategic initiatives and rollouts through training development and implementation, such as with participant guides, videos, and job aides.
• Assist with managing user accounts, and implementing enhancements or modifications to the system as needed.
  
  

Requirements

What You’ll Need

• Bachelor’s degree required; degree in business, human resources, instructional design, or related programs, or MS degree preferred.
• 6 years of progressive experience leading, developing, and delivering learning and development initiatives in the multifamily industry, with at least 2 years of experience with both the design and delivery of both instructor-led and web-based learning and development programs.
• Demonstrated expertise designing and delivering a wide range of learning programs, including leadership development onboarding, technical development, and career path training.
• Strong background in instructional design and curriculum development, creating engaging and effective learning experiences.
• Expertise in adult learning theories, digital learning platforms, and collaborative project management within cross-functional teams.
• Experience supervising and/or leading individuals on a team is highly preferred.
• Visual design skills (Photoshop, Illustrator, Canva)
  
  

What’ll Set You Apart

• Yardi PMS experience.
• Previous onsite experience in multifamily property management.
  
  

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.