What are the responsibilities and job description for the Case Manager Job Coach position at GOODWILL INDUSTRIES OF GREATER DETROIT?
Position Duties:
- Assist in the development of a systematic referral and intake process.
- Provide case assessment, service plan development, linking/coordination, re-assessments and “follow-along”/ monitoring activities for assigned consumers.
- Document service needs for individual plan development.
- Coordinate the annual development of an Individual Plan of Service and its integration between programs, to address consumer’s identified needs.
- Prepare case notes and required annual and quarterly reports to document consumer progress.
- Integrate and coordinate services with other human services organizations and within Goodwill Industries to ensure plan implementation and a safe work environment.
- Manage consumer records in accordance with organization policies and procedures, and appropriate Medicaid, licensing and accreditation standards.
- Provide on-the-job training and/or “follow-along: support to employed consumers as required to maximize job retention.
- Participate in supported employment presentations to community agencies and referral agents.
- Participate in meetings as required.
- Keep informed of related professional developments and trends in the field.
- May be required to obtain certification in CPR and/or First Aid for benefit of clients’ health and safety.
- Cooperate in coordinating assignments with other staff to provide necessary coverage to serve clients, employees, donors and other customers of the organization.
- Maintain quality and integrity of services for consumers.
- To perform all duties to the standards established by the organization and all appropriate funding sources or regulatory bodies.
- Perform other reasonable assignments as required.
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