File Clerk/Office Assistant

File Clerk/Office Assistant

The File Clerk provides support to managers, other employees, clients, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive.

Position Prerequisites

1. High School diploma or GED equivalent
2. Two years of experience in a clerical role. Previous experience in a social services organization is preferred.
3. Florida Driver’s License within 30 days from hire.

Responsibilities and Duties

This list of responsibilities and duties is not intended to be exhaustive. Twin Oaks reserves the right to revise this job description as needed to comply with actual job requirements.

1. Provide clerical support to the program administrative personnel.
2. Assist in developing and maintaining client records and program documentation.
3. Enter necessary information into required software system(s) in a timely and accurate manner.
4. Record, interpret, and disseminate program data.
5. Receive and distribute in-coming mail and correspondence.
6. Prepare and handle out-going mail and correspondence.
7. Prepare letters and emails on behalf of other office staff.
8. Maintain inventory of supplies and materials necessary for daily operations.
9. Facilitate the purchase order and expense reporting processes.
10. Participate in the quality management process.
11. Assume other duties and responsibilities as directed or needed for the efficient operations of the program.

Skills, Abilities, and Expectations

1. Planning, organization and time management
2. Effective oral and written communication
3. Interpersonal relationship building, collaboration and teamwork

4. Proficiency in computer systems and MS Office, including Word, Excel and Outlook in order to perform essential functions.

5. Interact effectively with children and families from diverse backgrounds
6. Perform under strong demands in fast-paced, diverse environment
7. Handle confidential information appropriately
8. Work on multiple tasks while maintaining a high attention to detail, accuracy and quality
9. Commit to providing high levels of customer satisfaction with positive service delivery results
10. Be energetic, passionate, and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change
11. Travel as needed to conduct business related activities.

Job Type: Full-time

Pay: $30,000.00 - $35,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $30,000 - $35,000