What are the responsibilities and job description for the Sales Administrator position at Western/Scott Fetzer Company?
Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Who We Are
Western Enterprises, a proud member of the Marmon Plumbing & Refrigeration Group, is dedicated to delivering exceptional, quality-driven solutions across diverse industries. With a steadfast commitment to innovation, customer satisfaction, and professional growth, we foster a collaborative and supportive work environment where your contributions make a difference. Join our team and become a vital part of our mission to exceed customer expectations and drive excellence.
What You’ll Do
As a Sales Administrator, you will play a pivotal role in supporting our sales and operations teams. Your responsibilities will include:
- Document Management: Organize and maintain records by filing purchase orders, picks, and bills of lading daily for efficient retrieval.
- Customer Support: Respond to and expedite customer requests, including certifications and credit card payment processing, ensuring a seamless customer experience.
- Front Office Coordination: Manage daily mail distribution and serve as the welcoming face of our company, greeting and assisting visitors professionally.
- Quotation Support: Prepare and respond to Requests for Quotations (RFQs) to support customer inquiries.
- Reporting: Compile and process customized customer reports in Excel to meet specific business needs.
What You’ll Need
- Experience: 3–5 years in a Sales Administration or Customer Service role preferred.
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Skills:
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
- Strong organizational skills to manage multiple tasks efficiently.
- Customer-focused mindset with a proactive and responsive approach to support.
- Familiarity with document management systems and basic reporting techniques.
What You’ll Gain
We value and reward our team members with:
- Competitive weekly pay
- Comprehensive 401(k) retirement plan
- Health, dental, and vision insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Life insurance coverage to support your family’s future
Take the next step in your career by joining a team that values your skills, contributions, and professional growth.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.