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Computer Science Front Desk Assistant

Western Washington University
Bellingham, WA Full Time
POSTED ON 12/11/2024 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Computer Science Front Desk Assistant position at Western Washington University?

Position Title
Computer Science Front Desk Assistant

About the University

Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.



About the Department

The Computer Science Department supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

Computer Science at Western offers a collaborative, inclusive, and immersive learning experiences. We prepare students to excel and innovate in exciting and fast-changing technology careers.



About the Position
This position provides a wide range of program and clerical support to the Computer Science Department as the Front Desk Office Assistant. Assists the Department Manager (Administrative Services Manager B), Advising & Outreach Specialist (Program Specialist 2), and Academic Program Coordinator (Program Coordinator) in order to help the Computer Science Department run in an efficient manner and to provide a supportive and inclusive educational environment for students, faculty and staff. This is a permanent, part-time (.75) position.

Required Qualifications
  • High school graduate or equivalent
  • Two years clerical experience or equivalent education/experience
  • Excellent interpersonal and communication skills
  • Excellent problem solving skills
  • Demonstrated clarity in verbal and written communications
  • Strong attention to detail
  • Ability to prioritize multiple tasks, amidst frequent interruptions
  • Demonstrated ability to work within a team
  • Proficiency with MS Office (Outlook email, Excel spreadsheets, Word documents, mail merging, label templates, etc)
  • Willingness to learn new software skills
  • Able to perform lifting related to office work activities
  • Experience working with a diverse population

Preferred Qualifications
  • Two years customer service experience
  • Experience working in higher education
  • Experience with Banner software
  • Experience with Drupal, HTML, and/or other website content management systems
  • Experience with Adobe Photoshop and/or Illustrator

Conditions of Employment
All employees must comply with our Immunization policies, including Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to HR@wwu.edu if you need information regarding medical or religious exemption and applicable accommodations.

Salary
$2,368 - $3,131/month (@.75 FTE) depending on qualifications and experience

Benefits Information
Benefits Overview for Classified Positions

Bargaining Unit
This position is part of bargaining unit A and is covered by the collective bargaining agreement with Washington Federation of State Employees.

Application Instructions

Application materials should address your experience related to the position responsibilities and the required and preferred qualifications.



Closing Date Notes
Position closes 12/31/2024 at 11:55 pm.

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3751 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.

Salary : $2,368 - $3,131

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