What are the responsibilities and job description for the Customer Service Assistant position at Alphabe Insight Inc?
Company Description
About Us
At Property Soar, we are dedicated to providing exceptional real estate services to our clients. Based in the heart of New Orleans, we specialize in residential and commercial properties, offering personalized solutions that help our clients achieve their goals. We value integrity, excellence, and collaboration in all that we do, making our company a trusted name in the industry. Our team is driven by a passion for real estate and a commitment to making a difference in the communities we serve.
Job Description
Job Description:
We are seeking a motivated and friendly Customer Service Assistant to join our growing team at Property Soar. In this role, you will be the first point of contact for our clients, providing support and ensuring their needs are met in a timely and professional manner. You will play a key role in maintaining high levels of customer satisfaction and fostering strong relationships with clients.
Responsibilities:
- Answer and resolve customer inquiries via phone, email, or in person.
- Assist clients with property inquiries, scheduling appointments, and general administrative tasks.
- Provide clients with accurate information about available properties and services.
- Process customer requests and ensure follow-up.
- Maintain and update customer databases with accurate information.
- Assist with office duties such as filing, data entry, and document preparation.
- Coordinate with other departments to ensure seamless service delivery.
Qualifications
Skills & Qualifications:
- High school diploma or equivalent (Bachelor’s degree is a plus).
- Proven customer service experience (preferably in real estate or a related field).
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and other office software.
- Ability to multitask and handle various responsibilities efficiently.
- Positive attitude and strong problem-solving skills.
Additional Information
Benefits:
- Competitive salary ($40,000 - $49,000 per year).
- Growth opportunities within the company.
- Comprehensive benefits package.
- Supportive and collaborative work environment.
Salary : $40,000 - $49,000
