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BMW - Business Development Center (BDC) Representative

BMW of West Springfield
West Springfield, MA Full Time
POSTED ON 3/25/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the BMW - Business Development Center (BDC) Representative position at BMW of West Springfield?

About Us: Gengras Motor Cars is a 3rd generation family business, serving Connecticut, Massachusetts and Vermont with new and used car dealerships, that focus on service, sales, parts and collision departments. We specialize in BMW, Volvo, Chrysler, Dodge, Jeep, Ram, Honda, Ford, Volkswagen, and Subaru. The foundation of Gengras relies on our core values of Caring for Others, Passion, Continuous Growth, and Honesty and Integrity. At Gengras, we believe that "People Come First." If you are looking for a rewarding career in the auto industry, you will find what you are looking for here at Gengras Motor Cars.

Job Summary for BDC Internet Sales Specialist: We are looking for a BDC Internet Sales Specialist! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings.

Benefits for BDC Internet Sales Specialist:

  • Competitive pay with commission
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • 401(k)
  • 401(k) Match
  • PTO (1 week)
  • Paid Vacation (2 weeks starting Day 1!)
  • Paid Holidays
  • Paid Training
  • Growth Opportunities

Responsibilities of BDC Internet Sales Specialist:

  • Build and Maintain relationships with our clients, peers and other Gengras employees
  • Respond to Internet Sales Leads
  • Answer incoming Sales calls
  • Sell Appointments for the Dealership
  • Arrange Appointments for Sales and post to the CRM
  • Follow-up on all Internet Leads, and all inbound sales inquiries from previous day, week, and month with company processes
  • Data Input in the CRM

Nature of Client Contact for BDC Internet Sales Specialist:

  • High level of direct client contacts via telephone, internet, email and/or text
  • Ongoing product knowledge

Qualifications for BDC Internet Sales Specialist:

  • Able to sit for extended periods of time
  • Able to perform fine motor functions like typing, filing, using a calculator
  • Ability to work in a team environment
  • Able to adapt well to periodic changes
  • Ability to follow direction, scripts and templates
  • Proficient computer skills
  • Excellent Communication Skills (Verbal & Written)
  • Sufficient reading skills to read, analyze, and interpret general business platforms
  • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
  • High school diploma or general education degree (GED)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Opportunities for advancement
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Supplemental Pay:

  • Commission pay
  • Monthly bonus

Ability to Commute:

  • West Springfield, MA 01089 (Required)

Ability to Relocate:

  • West Springfield, MA 01089: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $65,000

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