What are the responsibilities and job description for the Records Clerk - Police Records position at Cherry Hill Township?
Employee is responsible for high volume citizen contact on a daily basis. Work includes completing reports, analyzing requests and providing copies of reports as required. Intermediate level of clerical responsibilities and communication skills to enable accurate completion of assignments. General supervision is received from the Assistant Records Manager or the Records Manager.
ESSENTIAL DUTIES AND RESPONSIBILTIES
· Interact daily with citizens/attorneys providing copies of reports as requested.
· Completion of applicable reports at the window
· Provide copies of MVA/ Incident Reports to attorney and insurance companies as required either walk-in or via mail
· Fingerprinting as required
· Conduct limited background checks- via Spillman
· Creating case files and filing
· Complete initial paperwork/ basic data entry for the following: Gun Permit, Canvasser Permits, Taxi Applications, Parking Permits, Handicapped Parking, SR-1 Crash Reports, Update Alarm Information, Distribution of mail within unit
v Knowledge of:
· Current office practices, procedures, and equipment
· Departmental, Municipal and County policies and procedures
· Procedures for pulling and re-filing case files
· Basic data entry
v Skill in:
- Organizing and keeping track of a high volume of files and paperwork
- Verifying own work and identifying errors
- Using computer hardware and software including work processing, spreadsheets, databases, email, etc.
- Applying an acquired knowledge of procedures, rules, regulations, and services of office to which assigned
v Ability to:
- Manage multiple citizen contacts, elicit information needed to complete reports, and distribute as required
- Establish and maintain effective working relationships with department and division staff, as well as other Township personnel
- Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
- Convey excellent oral and written communication
- Work effectively under stress
- Maintain confidentiality
Job Type: Full-time
Pay: From $33,959.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cherry Hill, NJ 08002: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- Clerical: 3 years (Preferred)
Work Location: One location