What are the responsibilities and job description for the Service Advisor / Dispatcher position at City CDJRF of Brookfield?
What We’re Looking For:
The Dispatcher role is instrumental to our store’s day-to-day operations, responsible for top notch customer experience and overall shop work flow. We want a candidate that is an expert in customer service, dispatching, work flow, and willing to learn and be coached!
We Offer:
- Superior industry pay
- Paid Training Program
- Immediate impact – quick on-boarding
- Major Medical & Dental Insurance
- 401 K w/ Employer Match
- Paid Vacation
- Employee discounts on vehicles and more
- Monthly employee recognition
- 5-day work week, closed on Sundays
- Opportunity to grow and advance!
Responsibilities:
- Provide top notch customer service tracked by manufacturer CSI
- Complete manufacturer training to stay certified
- Ensure proper work flow and scheduling execution
- R/O Management
Qualifications:
- Must be open to learning and being coached
- High ethical standards and strong attention to details
- Excellent customer service, communication, and decision-making skills
- Computer proficient, a good work ethic and professional appearance
- Able to prioritize tasks and have good time management skills
- Most importantly must be a team player with a good attitude and cant be afraid to smile!
- Valid driver’s license
Terms
We are an Equal Opportunity Employer
Service Dispatcher
Boucher Group -
Thiensville, WI
Client Service Representative / Dispatcher
1st Choice Heating & Cooling -
Muskego, WI
Dispatcher/Customer Service Representative
The Thielmann Group -
Oak, WI
