Human Services Technician - Violence Interrupter

• Detecting potential shooting incidents and identifying individuals at the highest risk of involvement in a shooting or a killing
• Formulating action plans to resolve conflicts
• Developing relationships with key individuals and meeting with them daily
• Coaching individuals on how to handle stressful incidents without shooting
• Mediating conflicts between groups and individuals
• Engaging in restorative practices to de-escalate and resolve neighborhood conflicts
• Preventing retaliatory violence before it occurs
• Training individuals and groups on specific strategies to bring about behavioral change
• Documenting daily log of all efforts as required in designated database
• Attending daily briefings and debriefings
• Attending team meetings and submitting all required documents and reports
• Giving presentations to at-risk youth and groups to prevent violence in the community
• Working with other city agencies and non-profits

KNOWLEDGE, SKILLS, AND ABILITIES:
In-depth knowledge of the city of Richmond and its history of violence. Knowledge of working with at-risk populations. Familiarity with using standard office equipment such as computers, photocopiers, fax machines, etc. Skill in or some combination of reading and oral comprehension in regard to interpreting and applying established guidelines, policies, processes and procedures; Microsoft Office Suite (e.g. Word, Excel, and Outlook); data entry; basic math; gathering data and reporting data accurately; excellent interpersonal, and oral/written communication and delivery of customer service.  Ability to learn and interpret policies and procedures; communicate tactfully, clearly, and positively; and exercise good judgment. 

MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED
• One (1) year in a human services environment preferred 
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

• Effective communication and organizational skills
• A minimum of two (2) years working with at-risk populations and one (1) year of case management or violence interruption experience are strongly preferred
• A valid Virginia Driver's License
• Flexibility to work nights and weekends
• Experience with various computer applications such as Microsoft Office
• The ability to work independently or as part of a team with a diverse population
• The ability to pass a drug screening

• None required

Salary : $40,040 - $49,317