What are the responsibilities and job description for the Hotel Front Desk Agent position at Cobblestone Inn & Suites?
Cobblestone Inn & Suites in Winters, TX is hiring for all positions.
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. This is a great opportunity for individuals with a passion for hospitality and guest services.
Duties:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Handle guest complaints or concerns in a timely and professional manner
- Provide information about hotel amenities, local attractions, and dining options
- Perform night audit duties, including reconciling accounts and preparing reports
- Maintain a clean and organized front desk area
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Rotating weekends
Work Location: In person
Salary : $13 - $15
