What are the responsibilities and job description for the EMT Supervisor - HART Program position at Harris County?
Harris County’s Holistic Assistance Response Team (HART) is moving all program operations to Harris County Public Health (HCPH). This transition enables a strong and sustained approach to alternative 911 response in Harris County. HART will now be able to leverage additional Harris County health service partners, thereby leading to improved outcomes for community members. Join HART today and help build a safer, healthier Harris County.
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Position Overview:
Under the direction of the HART Medical Director, the Emergency Medical Technician (EMT) Field Supervisor oversees the day-to-day operations of emergency medical services (EMS) teams, providing leadership and direction to EMTs and other field staff. This role is responsible for ensuring high-quality patient care, efficient response to emergencies, and compliance with medical protocols and safety standards in the field. The EMT Field Supervisor plays a critical role in the coordination of resources and support for EMS personnel, as well as maintaining a high level of professionalism and performance. This role works in partnership with the HART Crisis Intervention Specialist Field Supervisor.
Duties & Responsibilities:
Respond to calls for non-emergency community care services via Mobile Computer Terminal (MCT) or radio providing first-aid treatment and/or basic life support to patients.
Assess a patient’s condition and determine if the patient is stable or requires EMS assistance and report assessment findings to the on-scene Crisis Intervention Specialist.
Provide day-to-day supervision and guidance for Emergency Medical Technicians
Transfer patients to designated community care facilities or EMS.
Work with a behavioral health specialist/social worker to refer patients to community-based resources in an effort to keep them out of the hospitals and criminal justice system.
Document medical care given to patients in a prompt and effective manner.
Inventory, replace, and sterilize supplies and equipment after use.
Responsible for training, evaluating and ensuring all trainees have demonstrated sufficient knowledge and practice of each required training skill upon being released to field duties.
Demonstrate proficiency in knowledge of all HART related policies and procedures.
Immediately report and document all work-related incidents to your direct supervisor.
Harris County is an Equal Opportunity Employer
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education:
High School Diploma or Equivalent
Experience:
At least 5 Years experience in Emergency Medical Services field
At least 2 Years experience in crisis intervention or mental health services
At least 2 years supervisory experience
Licensures:
Current Texas Driver's License (upon hire)
Current Texas EMT License
Current BLS License
Knowledge, Skills and Abilities:
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication skills (verbal & written)
Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment
Ability to maintain confidentiality when dealing with sensitive information
Ability to work well with public and staff members
Must use your personal mobile device for our Multi-factor Authentication process
Must possess the ability to write simple correspondence or reports.
Must possess the ability to effectively present information one-on-one and in small group situations to other employees and/or managers.
Ability to deescalate complex situations by using Trauma Informed Care and harm reduction practices.
Core Competencies:
Organizational Leadership
Understands the organizational mission
Understands ethics and public good; is concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Collaboration
Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Innovation
Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves in an honest, fair, and ethical manner
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self-motivated
Organizes and maintains work environment to allow for maximum productivity
Communication
Communicates clearly and effectively, both orally and in writing
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Associate's or Bachelor's degree in Public Health, Social Science or related field
Bilingual (Spanish, Chinese Mandarin, Korean, Vietnamese, Hindi)
Position Type and Typical Hours of Work:
Full Time | Regular
Typical working hours may fall between 6:00 AM and 10:00 PM, but specific days and times are subject to change based on the needs of the community and the division. The role requires availability to work evenings, weekends, and holidays, as needed, to support community engagement events and other work-related activities.
Work Environment:
This position involves both a professional office environment and field-based responsibilities. It requires flexibility, adaptability and a balance between office work and outdoor activities with the potential for varying weather conditions.
Physical Demands:
Must be able to lift up to 50lbs, have the ability to stand, bend, and or sit for extended periods of time.
Work Location:
Harris County Public Health: Community Health & Violence Prevention Division
1111 Fannin St. Houston, Texas. 77002.
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $68,640
