What are the responsibilities and job description for the Night Auditor position at Holiday Inn Express Sheboygan?
Overview
We are seeking a dedicated Night Auditor to join our team at a reputable hotel. The Night Auditor will play a crucial role in ensuring the smooth operation of the hotel during the night shift.
Responsibilities
- Conduct the nightly audit processes and reports
- Handle guest check-ins and check-outs efficiently
- Respond to guest inquiries and resolve any issues promptly
- Manage reservations and cancellations
- Maintain a clean and organized front desk area
- Ensure security protocols are followed during the night shift
- Assist with any other tasks as needed during the night shift
Qualifications
- Experience in guest services, front desk operations, or hotel management is preferred
- Strong customer service skills with a focus on guest relations
- Excellent phone etiquette and communication skills
- Knowledge of hospitality management practices
- Ability to work effectively in a fast-paced environment
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Overnight shift
Experience:
- Hotel Front Desk: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $15