What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express & Suites Jourdanton-Pleasanton?
**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent guest service skills. **Duties:** - Greet guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Handle guest requests and resolve any issues promptly - Provide information about hotel services and amenities - Process payments and maintain guest accounts - Assist with night audit procedures as needed **Skills:** - Experience in hotel management or front desk operations - Proficiency in multiple languages is a plus - Strong guest service orientation with excellent phone etiquette - Familiarity with phone systems and reservation software - Knowledge of night audit procedures is advantageous - Understanding of hospitality industry standards and practices Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where guest satisfaction is paramount. If you possess the required skills and are passionate about providing exceptional service, we invite you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Jourdanton, TX 78026: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $12