What are the responsibilities and job description for the Accounts Receivable Coordinator position at IBML - Imaging Business Machines?
ROLE AND RESPONSIBILITIES
- Prepare credit analysis for new and existing customers
- Produce weekly A/R reports and review with management.
- Meet, as required, with other ibml stakeholders and respond to inquiries related to unpaid balances, new and existing accounts.
- Identify specific customer requirements including payment portal and PO requirements.
- Review Purchase Order exceptions and notify customers of exceptions and the need for change orders/specific verbiage.
- Contact customers about payment status and other issues.
- Send statements to applicable customers monthly or as needed.
- Respond to issues such as researching payments, taxes, pricing, billing periods and system numbers being invoiced.
- Promptly send invoice copies (amend PDF files when necessary) to customers.
- Special Projects as assigned by Controller.
- Create credit memo report monthly for evaluation and research.
- Ensure cash receipts are posted properly as needed during accounts receivable follow up.
- Respond to requests from customers as well as other IBML employees regarding accounts receivable and collection issues.
- Document procedures for accounts receivable processes.
PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS
- 3-5 years of experience in Revenue Cycle Management including Accounts Receivable follow-up and collections.
- Proficient in all Microsoft O365 tools
- Strong analytical skills and a driven problem-solver
- Excellent communication skills, both written and verbal
- Bachelor's Degree in Accounting/Finance or equivalent work experience
- Experience implementing new systems to assist with or automate collections and/or cash application processes
ADDITIONAL NOTES
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
