What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Inkspirenize?
Job Advertisement: Entry Level Customer Service Assistant
Company: Alphabe Insight Lab
Location: San Antonio, TX
Salary: $43,000 - $52,000 per year
Job Type: Full-time
About Us:
At Alphabe Insight Lab, we are committed to providing innovative solutions through data analysis and customer-centric services. Our goal is to deliver top-tier insights that empower businesses to make informed decisions and drive growth. We take pride in our collaborative work environment and are dedicated to supporting the professional development of our team members.
Job Description:
Alphabe Insight Lab is looking for an enthusiastic and dedicated Entry Level Customer Service Assistant to join our growing team in San Antonio, TX. In this role, you will be the first point of contact for our customers, assisting them with inquiries, providing product information, and ensuring that each customer receives an exceptional experience. This is an excellent opportunity for someone looking to start their career in customer service and grow with a leading company.
Responsibilities:
- Answer customer inquiries via phone, email, and live chat in a timely and professional manner.
- Provide detailed product and service information to customers.
- Assist customers with processing orders, returns, and exchanges.
- Resolve customer complaints and issues efficiently and courteously.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Follow up with customers to ensure their issues are resolved and their needs are met.
Skills & Qualifications:
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to handle customer complaints with a calm and professional approach.
- Detail-oriented and able to multitask effectively.
- Basic computer skills and proficiency in Microsoft Office or similar software.
- A positive attitude and a willingness to learn and grow within the company.
- Previous customer service experience is a plus, but not required.
Benefits:
- Competitive salary ranging from $43,000 to $52,000 per year.
- Opportunities for career growth and professional development.
- Comprehensive training to ensure your success in the role.
- Health, dental, and vision insurance options.
- Paid time off and holidays.
- A supportive and friendly work environment.
Salary : $43,000 - $52,000
