Kalispel Restaurant Server

Job Description 

• Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and The Kalispel Casino Policies and Procedures.
• Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and team members from arrival to the property through departure. 
• Maintains an unwavering positive and friendly demeanor at all times in all circumstances. Demonstrates the highest level of guest service and attention to detail.
• Achieve a thorough understanding of all food and beverage related products, services, menus and prices.
• Greet guests in a friendly manner, take their beverage and food orders, serve the orders, clear all dishes & glassware from their table and present the guest check.
• Use the point of sale (POS) system to process guest orders and payments as trained
• Collect payment from the guest and provide change when necessary.
• Keep payments orderly and neat throughout your shift.
• Educate the guests about the daily specials and answer any questions they may have.
• Maintain assigned sections and workstations.
• Assist other servers with all of the above to ensure total Teamwork.
• Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level. 
• Complies with liquor laws and regulatory guidelines. Declines orders from those showing visible signs of intoxication, reports intoxication in accordance with departmental procedures.
• Provides service of alcohol within the guidelines set forth by the MAST program.
• Properly check identification of any guest appearing underage for gaming and alcohol service.
• Communicate with your supervisor to resolve any guest questions in a timely manner.
• Maintain a clean and stocked server station.
• Correctly performs all necessary paperwork shifts end including daily record keeping of tips.
• Attend all training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.

Education, Experience & Other Requirements 

• High school diploma or general education degree (GED).
• One to three months related experience and/or training helpful; or equivalent combination of education and experience.
• Experience working as a waiter/waitress preferred.
• Ability to handle cash and give proper change.
• Ability to learn and operate the POS system.
• Ability to obtain and maintain a Tribal Gaming License.
• Valid health card.
• Hepatitis A vaccination.
• Mandatory Alcohol Server Training (MAST) certification.
• Job offer contingent upon successful completion of background check and pre-employment screening.

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality: Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.