Executive Operations Coordinator

Mānoa Heritage Center is a 3.5-acre “living classroom” dedicated to inspiring people to be thoughtful stewards of their communities. The campus comprises Kūka‘ō‘ō Heiau and its surrounding gardens of native and non-native plants, the historic Kūali‘i home, LEED-certified Visitor Education Hale, Hogan House and Caretaker’s Residence/Maintenance Facility. MHC’s educational programs seek to bring people closer to their own heritage and communities.

ObjectiveThe Deputy Director provides critical leadership and administrative support to advance the mission of Mānoa Heritage Center (MHC) and Kūaliʻi Foundation (KF). This role supports the Executive Director to achieve strategic goals and operational excellence across the organization and works closely with staff.The Deputy Director reports directly to the Executive Director.Position Summary

The Deputy Director is a vital leadership role responsible for overseeing key operational and administrative functions at Mānoa Heritage Center. As a support to the Executive Director, this position focuses on strategy, process improvement, and assessment to align organizational efforts with MHC’s mission and strategic goals.

The Deputy Director brings expertise in nonprofit and museum management, fostering collaboration among departments to create cohesive and efficient teams. This role oversees communications, facilities and security, guest services, rental events, and human resources support. Additionally, the Deputy Director assists the Executive Director with Governance-related responsibilities, ensuring effective coordination and support for the Board of Directors and related initiatives.

Primary Duties and ResponsibilitiesLeadership and Strategy

• Assist the Executive Director on strategic planning, project management, and implementation of organizational initiatives.
• Leads operational workflow improvements, creating cohesive strategies to streamline processes and enhance efficiency.
• Assists in the development and implementation of an organization-wide assessment plan to evaluate impact and identify opportunities for improvement.

Operations and Facilities

• Assists in the care and operations of organization facilities, ensuring compliance with AAM standards and best practices.
• Assists in facilities management, maintenance, security, and visitor services, ensuring safe and efficient operations.
• Assists in supervising renovations and new facilities projects, including needs assessment, budgeting, and project management.
• Serves as the primary liaison with external contractors and facilities-related partners.

Human Resources and Team Development

• Leads human resources initiatives, including employee engagement, training, onboarding/offboarding, and conflict resolution.
• Assists in hires, training, and staff development, setting annual performance goals, and conducting evaluations.
• Works with external HR partners on organizational policies, safety, and succession planning.

Communications and Marketing

• Develops and oversees strategies for communications, marketing, public relations, and branding to enhance MHC’s visibility regionally, nationally, and internationally.
• Manages digital platforms, including website content and social media.

Collections and Exhibitions

• Provides administrative assistance in the registration, care, and documentation of collections, as well as future exhibition development.
• Development assistance and implementation of policies for preservation, accessibility, and interpretation of permanent collections.

Finance and Reporting

• Manages program budgets with department heads, ensuring financial best practices.
• Collaborates with the Executive Director and Accountant to track performance against the annual budget and strategic plan objectives.
• Oversees external reporting, including board reports and the annual report, and presents to the Board of Directors as needed.

Organizational Representation

• Represents MHC at campus, community, and external events as necessary.
• Serves as the primary liaison with the public, risk management, and IT services.

Other Responsibilities

• Implements streamlined archival processes for digital files.
• Performs other related duties as assigned.

Qualifications

• Minimum 3-5 years experience in nonprofit and/or museum management with a focus on operational efficiency and team leadership.
• Strong project management and computer skills.
• Demonstrated commitment to DEIA principles and their application in organizational settings.
• Expertise in communications, facilities management, and financial oversight.
• Excellent interpersonal, leadership, and collaboration skills.
• Team player

Apply

Contact: Executive Director Lisa Solomine at lisa.solomine@manoaheritagecenter.org

Address:

2856 Oʻahu Avenue, Honolulu, HI 96822

Office Hours:
Monday - Friday, 8 a.m. – 4 p.m.

Job Type: Full-time

Pay: $56,960.00 - $62,331.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $56,960 - $62,331