What are the responsibilities and job description for the FOH Manager position at Michael Family Restaurant Group?
The ideal candidate is passionate for food and outstanding hospitality with a minimum 1 years of experience in management of full service, high volume restaurants. Must be service-oriented, comfortably and effectively manage employees and guest concerns, and should be confident handling conflict resolution . They would assimilate well into our company culture and work to uphold a fun and positive work environment.
Responsibilities include:
- Supporting the General Manager in monitoring all areas of restaurant operations to ensure safety, quality of food and customer service
- Coordinate daily Front of the House restaurant operations
- Manage team member performance with clear feedback, recognition, reviews, coaching/teaching, and discipline.
- Deliver superior service and maximize guest satisfaction
- Train new and current employees on proper guest service practices
- Administrative duties, including human resources, updating guest databases, menu updates, scanning/archiving, etc.
- Help facilitate special events, catering, and off-site events
- Maintain proper financial accountability and appropriate records
Requirements:
- Impeccable attention to detail and follow through
- Conflict Management and Resolution Skills
- 1 years of restaurant FOH manager experience in full service and high volume restaurants
- Desire to work in a fun, positive, high-volume work environment
- Outstanding leadership skills
- Strong organizational, administrative, time management and communication skills
- Meticulous and timely with paperwork
- Proficient computer skills, including Microsoft Office and POS systems
- Energetic, warm, personable, and professional demeanor
- Open availability
- Must commute or relocate to Winston-Salem, NC.
Our managers must have full-time availability including nights, weekends, and holidays. If you feel you are the right person, we'd love to meet you. Please send your resume via email to erynn@eatyamas.com.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Monthly Stipend to dine at Michael Family Restaurants
Shift
Day shift
Evening shift
Morning shift
Ability to Relocate:
Winston-Salem, NC 27106: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Charlotte, NC 28202 (Required)
Ability to Relocate:
- Charlotte, NC 28202: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000